Studio Etiquette and Business Policies
Health and Care Policies
For the health and safety of all our clients and staff, it is essential that you reschedule your appointment if you are feeling unwell or exhibiting any symptoms of illness. This includes cold, flu, infections, or any contagious conditions. Clients who arrive with symptoms such as coughing, sneezing, fever, or any of the following conditions will not be seen:
- Diarrhea, Vomiting, Chills, Fever
- Chicken Pox, Shingles, Measles, Mumps, Rubella
- Hepatitis A, Conjunctivitis, Cold Sores
- Head Lice, Impetigo, Influenza, Meningitis, Meningococcal Disease, Polio, Scabies, Hand, Foot, and Mouth Disease
- Sore Throat, Whooping Cough, Ear Infection, Common Cold
Please note: This policy is designed to ensure a safe environment for all and does not exempt clients from adhering to our cancellation policy. Failure to follow the cancellation policy will result in applicable charges. Repeated misuse of this policy may lead to requiring full deposits for future services.
Health Disclosure
To ensure safe and effective skincare treatments, all clients are required to disclose any relevant health information, including medications. Withholding or forgetting this information increases the risk of adverse reactions with skincare ingredients or aesthetic machines used during treatments.
Some treatments may require approval from your physician based on your health history. This is for your safety, and your medical information will always remain confidential.
Curbside Check-In
Pure Skin Makeup & Skincare Studio operates by appointment only. Upon arrival, clients are required to text us to check in. We will notify you when it is safe to enter for your scheduled appointment. Please remain in your vehicle until you receive confirmation to come inside.
Additional Guests
To maintain a tranquil environment and ensure space availability, additional guests are not permitted to accompany clients during appointments unless expressly approved in advance. If an extra guest is required for any reason, please notify us prior to your appointment.
Travel Policy
If you have recently traveled out of state or abroad, please wait at least two weeks before scheduling an appointment. Travel hubs such as airports, train stations, and bus terminals may expose you to illnesses that can remain undetected for some time.
Cell Phone Policy
To maintain a peaceful and relaxing environment, we kindly request that all cell phones be turned off or set to silent mode during your visit to the studio.
Child Policy
For safety and space considerations, children are not permitted in the studio during your appointment. If you arrive with a child, your appointment may be canceled, and you will be charged for the full service. Pure Skin Makeup & Skincare Studio will not be held liable for any accidents or injuries related to unsupervised children.
Teenage Policy
Clients aged 12-18 must be accompanied by an adult who will sign and provide written consent for all waxing and skincare services. Clients under the age of 15 must have a parent or guardian present during the entire service.
Brazilian waxing will not be performed on clients under the age of 18.
Price and Service Policy
All prices are subject to applicable taxes and may change without notice. While we strive to keep our clients informed, it is advisable to confirm current pricing and services when booking. Treatment times are approximate, and gratuities are not included in the service price, though they are appreciated.
Sanitation and Safety Policy
Pure Skin Makeup & Skincare Studio maintains the highest standards of cleanliness and sanitation. After each service, the treatment room and equipment are thoroughly cleaned and disinfected with hospital-grade products. All bedding materials are replaced between clients, and disposable items are used where applicable.
No food or drink is allowed in the treatment room for safety and sanitation reasons.