Privacy policy
Last updated: September 19, 2024
This Privacy Policy describes how Pure Skin Makeup & Skin Studio ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from our website at https://pureskinpro.com (the "Site"), or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" refers to you as the user of the Services, whether you are a customer, website visitor, or any other individual whose information we collect in accordance with this policy.
By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use or access our Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, or for operational, legal, or regulatory reasons. Any updates will be posted on the Site, with the "Last Updated" date revised accordingly. We encourage you to review this policy regularly.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources over the past 12 months. The type of information we collect depends on how you interact with us.
We use this information to communicate with you, provide and improve our Services, comply with legal obligations, enforce terms of service, and protect our rights and the rights of our users.
What Personal Information We Collect
The types of personal information we collect depend on how you use our Site and Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you. Below are the categories of personal information we collect:
Information We Collect Directly from You
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Contact Details: Name, address, phone number, and email.
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Order Information: Name, billing address, shipping address, payment confirmation, email, and phone number.
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Account Information: Username, password, security questions, and other details for account security.
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Customer Support Information: Information included in communications with us, such as messages sent through our Services.
Some features may require you to provide this information. If you choose not to, you may be unable to access certain features.
Information We Collect About Your Usage
We automatically collect information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include device information, browser details, network connection information, IP address, and other data about your use of the Site.
Information We Obtain from Third Parties
We may also obtain information from third parties, such as:
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Service Providers: Companies supporting our Site, such as Shopify.
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Payment Processors: Information like bank account, credit/debit card details, and billing address for processing payments.
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Marketing Partners: When you engage with emails, advertisements, or our Site, we may collect information using cookies and similar technologies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
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Providing Products and Services: To process payments, fulfill orders, manage your account, arrange shipping, and facilitate returns and exchanges.
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Marketing and Advertising: To send marketing and promotional materials by email, text, or mail, and to display advertisements.
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Security and Fraud Prevention: To detect, investigate, or take action against potential fraud or illegal activities.
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Communications and Service Improvement: To provide customer support and improve our Services.
Cookies
We use Cookies on our Site for analytics, to improve functionality, and to tailor our services and advertising. For more information about Cookies, visit Shopify’s Cookie Policy.
Most browsers accept cookies by default, but you can remove or reject cookies through your browser settings. Blocking cookies may affect your experience on our Site.
Our Site also recognizes the Global Privacy Control (GPC) signal to allow you to opt out of certain data uses. Learn more at Global Privacy Control.
How We Disclose Personal Information
We may disclose your personal information to third parties under specific circumstances, such as:
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Vendors and Service Providers: We may share your information with vendors or third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
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Business and Marketing Partners: We may share your information with business and marketing partners for advertising and promotional purposes, in accordance with their own privacy notices.
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With Your Consent: We may disclose your information to third parties when you provide your consent, such as for shipping products or through social media widgets or login integrations.
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Within Our Corporate Group: We may share your information with our affiliates or within our corporate group to operate our business effectively.
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Legal and Business Transactions: We may disclose your information in connection with a business transaction (such as a merger or bankruptcy), to comply with legal obligations (such as subpoenas, search warrants, or similar requests), to enforce our terms of service, or to protect our rights and the rights of others.
In the past 12 months, we have disclosed the following categories of personal information for these purposes:
| Category | Categories of Recipients |
|---|---|
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We do not use or disclose sensitive personal information without your consent or to infer characteristics about you.
We have “sold” and “shared” (as defined by applicable law) personal information over the preceding 12 months for advertising and marketing activities, as follows:
| Category of Personal Information | Categories of Recipients |
|---|---|
| Identifiers such as name, e-mail address and phone number | Business and marketing partners |
| Commercial information such as records of products or services purchased | Business and marketing partners |
| Usage Data | Business and marketing partners |
User-Generated Content
If you submit user-generated content, such as reviews, to any public area of the Services, this content will be public and accessible by anyone. We are not responsible for the privacy or security of any information you make publicly available.
Third-Party Websites and Links
Our Site may link to third-party websites. We are not responsible for the privacy practices, security, or content of these sites. Please review their privacy policies independently.
Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.
Security and Retention of Your Information
We take reasonable measures to protect your information but cannot guarantee complete security. The retention period for your information depends on its use and legal requirements.
Your Rights
Depending on your location, you may have the right to:
- Access or obtain a copy of your personal information
- Request deletion or correction of your personal information
- Restrict or object to processing
- Withdraw consent where processing is based on consent
- Opt out of promotional communications
To exercise these rights, please contact us using the details below.
Complaints
If you have concerns about our data practices, please contact us. If you are not satisfied, you may have the right to lodge a complaint with your local data protection authority
International Users
Your information may be transferred, stored, and processed outside of your country of residence. If your data is transferred out of Europe, we will use recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by relevant authorities, unless the destination country is deemed to provide adequate protection.
Contact Us
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us at:
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Email: info@pureskinpro.com